SUPPORT PLANS

SUPPORT 1

Any special (once-off) request (minimum 30-minute unit), e.g. support with upgrading, site reset, installing an app, etc. on your site. No jobs are done without ticket/email request from the client. It would be good to request a quote first to determine the number of units needed.
If you want us to install the latest Joomla! for you - order here (default installation and template)

SUPPORT 2

Any maintenance or support of your site, etc. to be done up to a maximum of 1 hour per month. Maintenance is done when updates become available. Monthly Maintenance Report available on request. No jobs are done without ticket request or pre-arranged SLA from the client.

SUPPORT 3

Any content management or support of your site, etc. to be done up to a maximum of 2 hours per month. Maintenance is done in 30-minute units. Monthly Maintenance Report available on request. No jobs are done without ticket/email request or pre-arranged SLA from the client.

SUPPORT 4

All the services offered in Plan 2 and Plan 3 combined up to three hours per month. Monthly Maintenance report available on request. No jobs are done without ticket\email request or pre-arranged SLA from the client.
Best value option!

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